Privacy Policy

1. Introduction

35Moons LLC (“we”, “us”, “our”) is committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our website, applications, services, and other online products (collectively, the “Services”). By using our Services, you agree to the practices outlined in this policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that can identify you, such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other registration details.
• Payment Information: Billing details and payment method information when you make a purchase.

2.2. Non-Personal Information

We also collect non-personal information, which may include:

• Usage Data: Information about how you access and use our Services, including IP addresses, browser type, and operating system.
• Analytics Data: Data collected through cookies and similar tracking technologies to analyze usage patterns and improve our Services.

2.3. Data from Third Parties

We may receive information about you from third-party sources (e.g., social media platforms, partners, or public databases) to enhance or update our records.

2.4. Google Workspace and AI/ML Models

We explicitly affirm that any data obtained through Google Workspace APIs or other Google services is not used to develop, train, improve, or create any generalized artificial intelligence (AI) or machine learning (ML) models. This data is strictly used for providing our Services as outlined in this Privacy Policy and in compliance with Google's API Services User Data Policy.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and Improve Services: Deliver, maintain, and enhance the functionality of our Services.
• Personalization: Customize and improve your experience on our website and applications.
• Communication: Send administrative, promotional, or informational communications regarding our Services.
• Support: Provide customer service and respond to your inquiries.
• Security: Monitor and safeguard our Services against unauthorized access, fraud, and other security risks.
• Compliance: Meet legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information under the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf and are contractually obligated to protect your information.
• Legal Requirements: When required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Consent: With your consent or at your direction.

5. Data Security

We implement a range of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Secure transmission of data using SSL/TLS protocols.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Audits: Conducting regular security assessments to ensure our practices remain effective.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access and Correction: Request access to and correction of your personal information.
• Deletion: Request the deletion of your personal data, subject to applicable legal requirements.
• Opt-Out: Opt out of receiving marketing communications from us.
• Data Portability: Request that we transfer your personal information to another party.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business needs. When we update this policy, we will revise the "Last Updated" date at the top and provide notice as appropriate. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@35moons.com